Wrong info given

[Anonymous]

What do I think should happen as I was given a tariff but it can’t have friends & family discounts added on? However I was told by the agent who put me on it said it will be available. Now o2 are saying the agent gave wrong info and they can’t do owt!
Need ur response guys as to what I should do or what u think o2 should do now?

[MercedesS]

Hello @Anonymous

We are sorry to hear about your bad experience. Did you get it fixed?

The O2 community is a group of customers like you. but, if you have any suggestion on how to improve O2 service, please share them here in the community at any time! We'll make sure that your awesome feedback reaches O2 

Please let us know if there’s anything else we can do for you! We hope to see you around 

Thanks @Glory1, @Cleoriffand @MI5 for all the help