Won’t send texts

[Percyfuzzle]

For some reason my phone won’t send texts but I can receive them

any ideas?

[Anonymous]

Hi @Percyfuzzle Is it just one particular number or every contact you text?

[MI5]

Most likely the wrong message centre number due to the wrong sim for the account type.
Help here http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),C...

[Cleoriff]

Hi @Percyfuzzle

Some advice on this thread here . (Ignore the tariffs shown....just refer to the contract or PAYGpart)

http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),C...

[Anonymous]

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@MI5 wrote:
Most likely the wrong message centre number due to the wrong sim for the account type.
Help here http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),C...

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I thought that too but couldn’t find the right info to support it

[Cleoriff]

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@Anonymous wrote:

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@MI5 wrote:
Most likely the wrong message centre number due to the wrong sim for the account type.
Help here http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),CASE=12994

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I thought that too but couldn’t find the right info to support it

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Both contract and payg message centre numbers are in the link @Anonymous

[Anonymous]

@Cleoriff Now I am able to bookmark it 

[MI5]

As alluded to above, the message number is read off the sim by the phone, so if you have a contract and a PAYG sim (or vice versa) it will fail.

[Percyfuzzle]

I think it must be network as husbands phone the same

cant make calls or receive texts either

see what tomorrow brings

thanks anyway

[Anonymous]

@Percyfuzzle If you can still receive messages then it won’t be a network problem. Follow the advice in the link given above