on 18-04-2020 15:00
on 18-04-2020 15:03
Sounds like the phone is faulty so a factory reset might help.
If not, you'll need to get it repaired.
on 18-04-2020 15:05
on 18-04-2020 15:06
on 18-04-2020 15:06
Yes everything will be deleted and reset back to as new.
I'd copy all photos and videos to your pc first so you have them safe them make sure Google back up is on in settings.
You should also remove your Google account from the phone before doing the reset.
on 18-04-2020 15:17
on 18-04-2020 16:42
on 18-04-2020 16:42