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Wifi calling SMS

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Anonymous
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on ‎23-01-2018 12:58

on ‎23-01-2018 12:58

TuGO worked perfectly for me allowing both wifi calling and SMS. Running a business in a Not Spot in Norfolk now O2 wifi calling only allows calls and even then intermittently, sometimes having to switch into and out of plane mode. Can I have TuGO back please or enable wifi calling to send and receive SMS

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MI5
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on ‎30-09-2020 18:31

on ‎30-09-2020 18:31

We asked recently @Junior and basically it's too dificult for O2 to figure out.

We did suggest they asked EE how to do it, but I don't think they saw the funny side...... confused

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Junior
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on ‎30-09-2020 18:39

on ‎30-09-2020 18:39

@MI5 wrote:

We asked recently @Junior and basically it's too dificult for O2 to figure out.

We did suggest they asked EE how to do it, but I don't think they saw the funny side...... confused

Thanks @MI5 - it's quite embarrassing really isn't it. If Sky , who rent network capacity from o2 , can do it why can't o2?  I hope they are still trying to develop it! 

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MI5
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on ‎30-09-2020 19:09

on ‎30-09-2020 19:09

We all hope so too mate.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
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on ‎30-09-2020 23:37

on ‎30-09-2020 23:37

Even more disappointing that they stopped the app that worked!

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jonnymk
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on ‎02-11-2020 00:29

on ‎02-11-2020 00:29

Their latest tweet suggested this will now arrive sometime in 2021. I know the frustration, I have the same issue with 2FA on many sites. Takes ages for these to come through with the 1 bar of signal at my home address.
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