on 28-05-2020 08:38
28-05-2020 08:44 - edited 28-05-2020 08:46
28-05-2020 08:44 - edited 28-05-2020 08:46
THere is obviously a problem with your Wifi. Try resetting your router again. O2 won't give you extra data just because you have a problem with your wifi.
Some fixes here https://www.androidauthority.com/phone-wont-connect-wi-fi-787986/
If you want to call O2 then all numbers in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 29-05-2020 12:28
on 29-05-2020 12:28
Hey @Winnter did you manage to connect to your wifi or are you still having issues?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?