WiFi calling

[Sue18]

I’ve tried to enabled WiFi calling on my phone but a message comes up to contact O2.   I’ve left a message on their web chat yesterday but heard noting back.  Would it be possible to enable WiFi calling on my tariff and someone from O2 customer services to contact me?

[Cleoriff · Accepted solution]

@Sue18 

No it doesn't work like that. Sorry.

O2 need to activate it on your account first, if not done so already.

Call them on any of these numbers Guide: Coronavirus Community Help and Support 

Once that's done, you need to enable it in your MyO2  http://www.o2.co.uk/myo2