Solved: WiFi calling

FredMel · ‎03-11-2020

Hi,

I'm using an Apple iphone SE 2020 running ios 14.1 & am attempting to set up wifi calling. According to O2 I need to add wifi calling on the 'devices' page of my O2 account, however, no such option appears. All I can see is 'is my device compatible' (it is, according to O2) with no option to enable. Any help woyuld be appreciated!

MI5 · ‎03-11-2020

@FredMel

It's under the "More" tab in your MyO2 but it needs to be enabled by O2 first on your account and you need to ask if iData is enabled on your account too.

Contact details Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎03-11-2020

@FredMel

It's under the "More" tab in your MyO2 but it needs to be enabled by O2 first on your account and you need to ask if iData is enabled on your account too.

Contact details Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎03-11-2020

@FredMel

You need to call O2 to enable it on your account. All numbers here Guide: Coronavirus Community Help and Support

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