Re: WiFi calling

Sherlock · ‎08-04-2020

Hi,

I have a SIM only deal and use a Google pixel 3 however on my O2 under WiFi calling I can see no option to turn it on and on my phone under call settings there is no option either.

Can anyone help please?

Thanks

MI5 · ‎08-04-2020

May not be enabled on your account https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

cwmparc · ‎08-04-2020

I have the same problem on a Samsung s10+. When I follow the instructions it just sends me back to the how to page

MI5 · ‎08-04-2020

Try calling customer service to check https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Sherlock · ‎08-04-2020

Hi,

That link just takes you to a page about WiFi calling. If you follow the instructions it doesn't work.

MI5 · ‎08-04-2020

As above https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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