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WiFi calling

Sherlock
Level 1: Joiner
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Hi,

I have a SIM only deal and use a Google pixel 3 however on my O2 under WiFi calling I can see no option to turn it on and on my phone under call settings there is no option either.

Can anyone help please?

Thanks
Message 1 of 6
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MI5
Level 94: Supreme
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May not be enabled on your account https://www.o2.co.uk/connectivity/wifi-and-4g-calling
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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cwmparc
Level 3: Thinker
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I have the same problem on a Samsung s10+. When I follow the instructions it just sends me back to the how to page 

Message 3 of 6
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MI5
Level 94: Supreme
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Try calling customer service to check https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
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Sherlock
Level 1: Joiner
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Hi,

That link just takes you to a page about WiFi calling. If you follow the instructions it doesn't work.
Message 5 of 6
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MI5
Level 94: Supreme
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As above https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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