WiFi calling not working after swapping to esim

[BuggsUK]

I’ve just swapped my SIM card over to esim on my iPhone XS and can not use WiFi calling. 

Just get get a message to contact O2 but when I check the website it’s enabled. 

[MI5]

@BuggsUK 

May take upto 24 hours to enable so wait until tomorrow and if no good then, call customer service Guide: How to find help & contact O2 

[BuggsUK]

Thanks, I’ve just noticed that while data is working I can’t make or receive call on my o2 number.

[MI5]

Have you rebooted?

[BuggsUK]

Yes rebooted a few times. I have signal and data is working just can’t make or receive calls

[MI5]

I'd contact customer service to check over your account and make sure it's activated properly.
http://www.o2.co.uk/contactus

[BuggsUK]

Spoken to customer services and was told the sim is still activating and that can take up to 24 hours, so looks like I can’t use my phone for until then.

Not holding out much hope as she didn’t seem to understand what I was talking about. She said turn the phone off and on until it connects I pointed out I have signal but can’t make calls which when she said 24 hours.

Not impressed

[MI5]

Unfortunately 24 hours is the maximum timescale for everything to come online.

[BuggsUK]

Thanks for your help, will see if it’s working tomorrow. As I said not holding out much hope. Also tried turning off my phone and see if I can receive call on my Apple Watch but that isn’t working either.

[BuggsUK]

So now I can send and receive text and use data but can’t make phone calls.

If I try and call my O2 number it says the number has not been recognised. Also the data plan has been removed from the watch.

Now 10 hours after I done the sim swap.