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WiFi Extra on devices not on the compatibility list

evantkh
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Message 1 of 13
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evantkh
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Is O2 going to support generic EAP-SIM?
Message 2 of 13
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MI5
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Don't know You can probably tell us?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 3 of 13
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evantkh
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@MI5

O2 has not officially documented EAP-SIM authentication on the website.

Message 4 of 13
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MI5
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I know which is why I said you could tell us if a generic sim is supported?
We have no info from O2 so wouldn't know although they did sat recently that they wouldn't support EAP on non o2 sims.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 13
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evantkh
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No, I am talking about with an O2 SIM, but on an arbitary device not on the list of supported devices, by manually selecting EAP-SIM as the authentication method when connecting.
Message 6 of 13
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evantkh
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One more thing, authenticating with a SIM of another carrier will work if WiFi roaming is supported. I tried this in Hong Kong when I use my Chinese SIM.
Message 7 of 13
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MI5
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Yes, that could work - new devices are added to compatibility list all the time.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 13
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evantkh
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But my mainland variant of huawei mate 8 is not on the list when I just checked.
Message 9 of 13
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MI5
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So list isn't updated yet - no surprise!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 13
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