Solved: Why was i billed the day after my sim card was sen...

Jay81 · ‎06-07-2022

I agreed to an O2 sim as part of my new Virgin Media contract but what i don't understand is why the next day before i even got a chance to put the sim into a phone i was sent my first bill?

Surely i get at least a month in before this is sent to me??

MI5 · ‎06-07-2022

@Jay81

You pay a month in advance.

https://www.o2.co.uk/help/account-and-billing/your-bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-07-2022

@Jay81

You pay a month in advance.

https://www.o2.co.uk/help/account-and-billing/your-bill

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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