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Why my Payment are difference?

Sanjeewa
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Dear Sir / Madam,

 

I'm try to understand why my bill cost difference to this month? I want to talk to customer service for have new deal. But my call drop twice. I don't know why? Please someone can call me ASAP explain about my bill Urgently. I want to paid and start new deal. 

 

Thanks you,

Sanjeewa,

[personal details removed]

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MI5
Level 94: Supreme
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@Sanjeewa 

The annual rpi increase is on this month's bill.

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 7
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jonsie
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Sanjeewa
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I want to someone from o2 contact me ASAP, and have conversion on the phone explain why? and I want asked new deals? 

Message 4 of 7
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jonsie
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They won't call you. If you have a problem you need to call any of the numbers in the link @Sanjeewa 

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O2Lorna
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You need to call them, no one on here can call you and answer the question.

https://community.o2.co.uk/t5/Welcome-News/Help-amp-Support-from-O2-during-COVID-19/m-p/1327094
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gmarkj
Level 57: Major
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This is not o2.
This is a community of o2 customers.
Please call the numbers in the link provided.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 7 of 7
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