Dear Sir / Madam,
I'm try to understand why my bill cost difference to this month? I want to talk to customer service for have new deal. But my call drop twice. I don't know why? Please someone can call me ASAP explain about my bill Urgently. I want to paid and start new deal.
[personal details removed]
The annual rpi increase is on this month's bill.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Track usage, upgrade and get support with the My O2 appDownload My O2