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Why my Payment are difference?

Sanjeewa
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on ‎20-04-2020 11:18 - last edited on ‎27-04-2020 16:43 by

on ‎20-04-2020 11:18 - last edited on ‎27-04-2020 16:43 by

Dear Sir / Madam,

 

I'm try to understand why my bill cost difference to this month? I want to talk to customer service for have new deal. But my call drop twice. I don't know why? Please someone can call me ASAP explain about my bill Urgently. I want to paid and start new deal. 

 

Thanks you,

Sanjeewa,

[personal details removed]

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MI5
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‎20-04-2020 11:23 - edited ‎20-04-2020 11:23

‎20-04-2020 11:23 - edited ‎20-04-2020 11:23

@Sanjeewa 

The annual rpi increase is on this month's bill.

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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on ‎20-04-2020 11:24

on ‎20-04-2020 11:24

All contact numbers here

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Sanjeewa
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on ‎20-04-2020 11:27

on ‎20-04-2020 11:27

I want to someone from o2 contact me ASAP, and have conversion on the phone explain why? and I want asked new deals? 

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jonsie
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on ‎20-04-2020 11:28

on ‎20-04-2020 11:28

They won't call you. If you have a problem you need to call any of the numbers in the link @Sanjeewa 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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O2Lorna
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on ‎20-04-2020 11:28

on ‎20-04-2020 11:28

You need to call them, no one on here can call you and answer the question.

https://community.o2.co.uk/t5/Welcome-News/Help-amp-Support-from-O2-during-COVID-19/m-p/1327094
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gmarkj
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on ‎20-04-2020 11:37

on ‎20-04-2020 11:37

This is not o2.
This is a community of o2 customers.
Please call the numbers in the link provided.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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