cancel
Showing results for 
Search instead for 
Did you mean: 

Why is there an advised 24 hour wait time?

Rulunajane20
Level 1: Joiner
  • 8 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Hello

 

Im just curious, but does anyone know why it takes 24 hours after cancelling an order to be able to reorder with o2? Is it the system or do other companies need to be notified of the cancelled order?

 

And why does it take 24 hours to swap numbers? 

 

Is the 24 hours just a guideline so impatient people (like myself) can give o2 workers time to get through their job list and manually cancel the order?

 

Thanks :slight_smile:

Message 1 of 2
646 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 77: Grand Master
  • 39090 Posts
  • 243 Topics
  • 1769 Solutions
Registered:

Some (Many) systems in O2 are not live, and usually update overnight, @Rulunajane20 - plus a bit of "padding".

View solution in original post

Message 2 of 2
640 Views
1 REPLY 1

pgn
Level 77: Grand Master
  • 39090 Posts
  • 243 Topics
  • 1769 Solutions
Registered:

Some (Many) systems in O2 are not live, and usually update overnight, @Rulunajane20 - plus a bit of "padding".

Message 2 of 2
641 Views