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Why is the open discount not showing on my first bill?

newbie2
Level 1: Joiner
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I have recently moved to o2 and on the o2 open site it is showing that my discount has been applied, but the first bill isnt showing any discount, is this normal?

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MI5
Level 94: Supreme
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@newbie2 

Yes it's normal. The discount will start on your second bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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