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Why is my phone restricted when I’m upto date with my bill

Jjejjde
Level 1: Joiner
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Why is my phone restricted when I’m upto date with my bill

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jonsie
Level 94: Supreme
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This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202
Use the specific Payment management number 0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
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Oxonian
Level 37: Blazing a Trail
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You @Jjejjde can avoid further issues of this nature by setting-up a direct debit :-

 

Guide: How to Pay Your Bill (Airtime & Device Plans) 

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