Why is my bill £52 this month?

[Anonymous]

Topic.

I check my useage regularly on the My O2 app, and my current call charges as of yesterday are around a fiver, and I have around 660 Mb of my 750 Mb data allowance left this month, so why is my bill, on a £27 a month tariff, almost double?!

I think much of the cost is becuase I very occassionally use 118118 directory serices, but that's only because I find it more convenient when out and about to text them than call the quid a minute 118402.

Please don't tell me not to use directory services, I learned not to, to my peril, in April when my bill was £65!

[Liquid]

Is this a joke?

[Anonymous]

No, it is not a joke.

[Liquid]

Use google mate ffs lol

[perksie]

This is your own fault and we've explained this to you before, sadly you tend not to listen!

[jonsie]

You just can't help some people. You know the answer so why ask again?

[Anonymous]

Hi Richard,

If your needs are as such that calling directory enquiries is a need then I'm afraid your going to be stuck with paying the extra charges.

As I use an iphone I am able to use certain apps which convert 0800 and 0845 numbers into "magic numbers" that then are taken from my inclusive minutes.

I suppose after a while of ringing 118118 etc and your logging those numbers into your mobile phone the need to actually use that service should lessen.