This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Why have you added on £8 to my bill?

Aedan
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎03-07-2020 10:58

on ‎03-07-2020 10:58

My tariff is supposed to be £80 and it’s £88??
Message 1 of 3
413 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎03-07-2020 11:03

on ‎03-07-2020 11:03

@Aedan 

10% is too much for the annual rpi increase so it may be an additional charge for something.

Check your MyO2 http://www.o2.co.uk/myo2 or call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
406 Views
0 Kudos

Cleoriff
Level 94: Supreme
  • 127410 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

on ‎03-07-2020 11:05

on ‎03-07-2020 11:05

@Aedan 

Have you exceeded you allowances?

Is it the Retail Price Index which happens every year?

https://www.o2.co.uk/prices 

Either way, we have no acceess to your account. You could check My O2 to see why it's higher.
Or call O2 and ask them for an explanation All numbers in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
404 Views
0 Kudos
Top Kudoed Authors
View All
Top