on 08-12-2023 15:57
on 08-12-2023 15:59
@Leeboy1987 - nobody here can access your bill - look in your Guide: How-to guide for My O2 or call O2’s customer service team on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302 - good luck.
on 08-12-2023 16:00
on 08-12-2023 16:00
@Leeboy1987 This is not O2. This is a customer community. You need to speak to customer service, or you can see any additional charges on your MyO2 account.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
on 08-12-2023 16:00
@Leeboy1987 wrote:Why has my bill gone up?
Hi @Leeboy1987
Welcome to the o2 Community forum
All providers bills go up in April
If this is an unknown amount you will need to contact O2 customer services here
Either call them on 202 from your mobile phone, or 0344 809 0202 (or 0800 032 1402).
Alternatively message them on social media:
Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)