Solved: Why do I have to phone to provide pac code

SJ3 · ‎11-11-2021

Why do I have to phone to provide pac code? Outdated system by o2. Was on phone line for 23 mins then it disconnected me. Seriously annoyed, contemplating cancelling as this is not good first impression of o2

MI5 · ‎11-11-2021

@SJ3

You can submit the form from here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-11-2021

@SJ3

You can submit the form from here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Why do I have to phone to provide pac code

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills