Why can`t I speak to a real person on the phone?.....

EERools · ‎17-11-2023

Being ripped off by O2!......Since January 2022, I have been paying two device plans and two "Air Plans"......simply because I requested a non 5G Sim and requesting to keep my existing number......Both accounts were activated.....only 1 device......Whats going on??..........Poor service and no way of speaking to a person directly. On line Chat service is completely inept and inadequate!....Worst Mobile provider ever!?

MI5 · ‎17-11-2023

@EERools

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-11-2023

30 months and you have only just noticed?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Why can`t I speak to a real person on the phone?......Online chat is completley inept!!

how to speak to someone at o2

ESim issues

Switch Up Online - Not working

ordered device and no update

Minimum Contract Term ending... Will price stay th...