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Why can I not see my bill? I need someone to talk to!

AntonyTyndale
Level 1: Joiner
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I need someone to talk to. 

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jonsie
Level 94: Supreme
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O2 have totally messed up a change to a new billing system which is effecting thousands of customers.

You'll need a new email address that's not been used on O2 before. O2 for some reason have used redundant legacy o2.co.uk emails on some accounts

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Try online https://mymobile.o2.co.uk/
Or you can try messaging them on social media although it's not an instant response
Use the links immediately below 

Guide: How to find help & contact O2 

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Enlli
Level 68: Extraordinaire
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Have you tried both the App and Website 

https://accounts.o2.co.uk/signin?

 

There are massive  problems with O2 after a botched system upgrade

You can contact them by any of the links in this guide

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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