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Why am I blocked from accessing my voice messages?

Malo1
Level 1: Joiner
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Why prevent me from accessing my voice messages and ringing essential numbers such as 119?

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MI5
Level 94: Supreme
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@Malo1 

It's a glitch that has effected some accounts recently.

Dial *#002# and press send (or call button), then dial 1750 to reactivate voicemail, which should clear the glitch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
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MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Malo1 

It's a glitch that has effected some accounts recently.

Dial *#002# and press send (or call button), then dial 1750 to reactivate voicemail, which should clear the glitch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Breanna
Former Staff
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Hi @Malo1 were you able to clear this up with @MI5's advice above?

Message 3 of 4
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Malo1
Level 1: Joiner
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Thank you. 

Message 4 of 4
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