closed my account this time last year but as the account was part of a business I closed, I forgot to pay the remaining amount off and then a payment company contacted me. That’s fine, I paid what I owed and phoned O2 to tell them. They closed my account too. now a year later I’ve received an email to say I owe them approximately £25!!!! What on earth is going on and how do I stop this. Any help would be useful. I’ve got to phone them tomorrow as I’ve only just seen the email but I just can’t believe the incompetence.
No one can help you from this customer to customer forum, you will need to speak to Customer Services, if a consumer account call the Payment Management on 0800 902 0217 if a Business Account call 0800 977 7337
-- iPhone 16 Pro Max - o2 and Spusu Xperia 1V - Spusu
-- This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
No one can help you from this customer to customer forum, you will need to speak to Customer Services, if a consumer account call the Payment Management on 0800 902 0217 if a Business Account call 0800 977 7337
-- iPhone 16 Pro Max - o2 and Spusu Xperia 1V - Spusu
-- This is not customer services and we dont have access to your account I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
