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Why am I being charged for premium and information charges?

Anonymous
Not applicable

Why am I beng billed for premium and information charges when I have not used these services?  How do I get in touch with the company that is charging my account this money.  Do I text 66033 or will I have to pay for this too?

Been billed £9.30 extra a month.....:(

 

Any help will be greatfully received.

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jonsie
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jonsie
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MI5
Level 94: Supreme
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Be cartel in future about completing quizzes on Facebook or answering survey questions. These are common ways that they trap you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

@Anonymous wrote:

Why am I beng billed for premium and information charges when I have not used these services?  How do I get in touch with the company that is charging my account this money.  Do I text 66033 or will I have to pay for this too?

Been billed £9.30 extra a month.....:(

 

Any help will be greatfully received.

 

You may have inadvertently clicked on a link & subscribed to the service


 

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