Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Highlighted
Anonymous
Posts: 0
Accepted Solution

Why am I being charged for premium and information charges?

Why am I beng billed for premium and information charges when I have not used these services?  How do I get in touch with the company that is charging my account this money.  Do I text 66033 or will I have to pay for this too?

Been billed £9.30 extra a month.....Smiley Sad

 

Any help will be greatfully received.

Highlighted
Posts: 80,571
Topics: 573
Solutions: 3,883
Registered: ‎04-01-2009

Re: Why am I being charged for premium and information charges?

[ Edited ]
Highlighted
Posts: 104,587
Topics: 552
Solutions: 13,623
Registered: ‎04-04-2012

Re: Why am I being charged for premium and information charges?

Be cartel in future about completing quizzes on Facebook or answering survey questions. These are common ways that they trap you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Anonymous
Posts: 0

Re: Why am I being charged for premium and information charges?


@Anonymous wrote:

Why am I beng billed for premium and information charges when I have not used these services?  How do I get in touch with the company that is charging my account this money.  Do I text 66033 or will I have to pay for this too?

Been billed £9.30 extra a month.....Smiley Sad

 

Any help will be greatfully received.

 

You may have inadvertently clicked on a link & subscribed to the service