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Why I’m I being charged £5 a day while I’m a broad and I’m not using my phone to call or message any

Sharon73
Level 1: Joiner
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Why am being charged £5 a day while I’m abroad and I’m not even using my phone to call or text anyone can anyone tell me how I stop being charged for this as I’m on holiday for 11 nights I’ve already been charged £15 for the 3 days I’ve been her thanks 

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MI5
Level 94: Supreme
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@Sharon73 

You will be charged the daily rate for using data if outside the EU.

Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127445 Posts
  • 614 Topics
  • 22137 Solutions
Registered:

@Sharon73 

You will be charged the daily rate for using data if outside the EU.

Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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gmarkj
Level 59: Quartermaster
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Put your phone into airplane mode and turn on WiFi only - just in case you have an Apple device that is registering for iMessage and/or Visual Voicemail, or an Android device registering for Google Chat and/or Visual Voicemail

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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