Who is taking £1 from my "pay as you go" for internet that i dont use?!!!

[Anonymous]

Who is taking £1 from my "pay as you go" for internet that i dont use?!!!,

I keep getting £1 taken off of my ballance for internet (50 mb) which I dont want and it must be used same day! Can I stop this ? how did it start ? did I press a button on my nokia phone that I shouldnt of ?  I am a Tech shy granny so any help must be easy to understand. Thanks

[perksie]

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@Anonymous wrote:

Who is taking £1 from my "pay as you go" for internet that i dont use?!!!,

 Can I stop this ?

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You are I'm afraid, and with that model Nokia phone it can't be turned off apparently.

Edit.

[MI5]

Turn off mobile data. You phone is connecting to data services which cost £1 a day unless you have a bolt on....

[Anonymous]

Its a Nokia Asha 201 i think

[Anonymous]

Turn off mobile data then you won't be charged

[Anonymous]

"Turn off mobile data then you won't be charged"

How do I do that ? I can't find anything called mobile data in my menu etc,

[Anonymous]

Settings,connectivity, mobile data should be in there

[Anonymous]

Settings,connectivity, leads to ..... Bluetooth + Packet data + USB Data cable.....do I go to "packet data" , there is no "mobile data" and what do I do when I get there?

[Bambino · Accepted solution]

See this thread: http://community.o2.co.uk/t5/Other-Devices-Nokia-Blackberry/Nokia-Asha-201-internet-won-t-turn-off/t...

You need to call Customer Services.

[Anonymous]

Thanks 🙂  That sounds the same as mine ! Will I be able to get on the internet if I need to in the future ? I only used it once while on holliday in Yorkshire ! I normaly only top up £10 every 6 months but last time I took up a £15 offer ... did this cause the problem?