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Wheres my new phone

Kylielaszlo333
Level 1: Joiner
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on ‎26-01-2024 14:48

on ‎26-01-2024 14:48

I went to the 02 shop in Hereford yesterday took out a new contack phone was spose to be delivered today but it hasn't come I havnt even had email about it like they said? 

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Enlli
Level 65: Ultra-cool
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on ‎26-01-2024 14:52

on ‎26-01-2024 14:52

We are just a community of customers so can only suggest you contact O2 Sales

Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

Or you can call them on 0800 081 0255, free from any phone or landline

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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