Where's my new phone?

[GemmaW123]

Someone called me to upgrade my phone, I am wondering where my order is?

[pgn]

Did they ask you to read back to them a code texted to your phone, @GemmaW123?

Have you checked in your MyO2 to see what is happening with your account?

[jonsie]

Really hope this is genuine and the  address hasn't been changed....