23-07-2012 20:41 - edited 23-07-2012 20:43
There is another thread with the same issue.
What browser are you using ?
After you login to your o2 account you should see
My bill summary
What you've paid, what's due, and when.
21st July 2012
Payment due on
4th August 2012
Latest bill amount
Next bill date
21st August 2012
* Billed amount less any payments received
- View and print your latest bill
Clicking on view and print latest bill opens a new window.
So make sure pop ups are allowed.
on 24-07-2012 17:50
To answer your questions:
- I used the link that you gave me in the preivous post or by just coming to the O2 website.
- I am using Chrome
- I have been with O2 for about 2 years but on Pay as you Go. I switched over to Pay Monthly about 7-8 weeks ago and have never been able to see my bill.
on 24-07-2012 21:15
Well I have just tried with Chrome and it goes straight to my acc.
Have you recieved a email from o2 re your bill. That has a reminder link for your details. But agree that if you have changed to contract from payg. When setting it up they may have asked for new details.
Perhaps try call o2 and see if they can remind you of your login.
25-07-2012 06:59 - edited 25-07-2012 07:01
I've also started getting error codes trying to view my bill/s. Live chat said they've got technical issues and they'll log it with their technical people who will get back to me within 5 days! :-(
Anyone know why I get this error code?
EBPP_1103: General Error occurred while retrieving role information.
TBH I've been having a lot of problems with O2 lately and have lost faith in the company. I seem to be getting one problem after another.
forgot to add: I'm trying to view it via "My O2", "My linked accounts".