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on 05-03-2018 12:10
Solved! Go to Solution.
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05-03-2018 12:11 - edited 05-03-2018 12:14
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05-03-2018 12:11 - edited 05-03-2018 12:14
Hi @David1972 it's very likely out of stock. You will get an email when its dispatched
https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order
Edited to add. This is a very common issue with O2 as they do not have a live stock ordering system..
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05-03-2018 12:11 - edited 05-03-2018 12:14
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05-03-2018 12:11 - edited 05-03-2018 12:14
Hi @David1972 it's very likely out of stock. You will get an email when its dispatched
https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order
Edited to add. This is a very common issue with O2 as they do not have a live stock ordering system..
Veritas Numquam Perit
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on 05-03-2018 12:16
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on 05-03-2018 12:16
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-03-2018 12:17
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on 05-03-2018 12:18
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on 05-03-2018 12:19
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on 05-03-2018 12:19
@David1972wrote:
Would have been nice had the agent informed me of that instead of telling me I was definitely receiving it today.
Totally agree. It would be easy enough for them to check the status of your order, instead of fobbing you off
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on 05-03-2018 12:19
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on 05-03-2018 12:19
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-03-2018 12:21
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on 05-03-2018 12:21
That's right. Only available to track once you get confirmation email it's been dispatched
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on 05-03-2018 12:30
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on 05-03-2018 12:30
@Cleoriffwrote:
@David1972wrote:
Would have been nice had the agent informed me of that instead of telling me I was definitely receiving it today.Totally agree. It would be easy enough for them to check the status of your order, instead of fobbing you off
Surely not a case of telling the customer what they want to hear !
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-03-2018 12:31