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Where is my device?

Shelley87
Level 1: Joiner
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on ‎17-04-2024 17:07

on ‎17-04-2024 17:07

Still waiting for delivery on my device.

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MI5
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on ‎17-04-2024 17:10

on ‎17-04-2024 17:10

@Shelley87 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎17-04-2024 17:31

on ‎17-04-2024 17:31

Very possibly out of stock

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎17-04-2024 17:41

on ‎17-04-2024 17:41

or lost or half inched by DPD.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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on ‎17-04-2024 17:50

on ‎17-04-2024 17:50

Think DPD are behind as I was expecting a parcel yesterday it turned up today, and one that was meant to turn up today looks like it will be tomorrow.. (never are from o2)... but one contained very important items ie Beer lol

And o2 use DPD and DHL...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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on ‎17-04-2024 17:54

on ‎17-04-2024 17:54

If it has been dispatched it can be tracked here 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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