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Where is my SIM?

BeckyLouu
Level 1: Joiner
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on ‎25-06-2024 16:31

on ‎25-06-2024 16:31

I started a contract with you on 15th June, I have the documents here. I was supposed to get the SIM card by the 21st and yet nothing has come through the post.

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TallTrees
Level 50: Versatile
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on ‎25-06-2024 16:44

on ‎25-06-2024 16:44

Hello @BeckyLouu 

Welcome to the O2 community 

We don't have access to accounts so you need to contact o2 customer services Here 

Guide: How to find help & contact O2 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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on ‎25-06-2024 16:46

on ‎25-06-2024 16:46

@BeckyLouu 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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