on 01-03-2024 11:51
I've logged on to https://mymobile2.o2.co.uk - but I can't find my contract start date.
I can see my renewal date - but that's it.
Where can I find my contract start date?
01-03-2024 11:53 - edited 01-03-2024 11:55
01-03-2024 11:53 - edited 01-03-2024 11:55
Depending on the length of your contract the start date will be 12 or 24 months prior to that.
You can also look in your orders, the date of signing may be in that
on 01-03-2024 11:56
on 01-03-2024 11:56
And how do I find the length of my previous contract?
on 01-03-2024 12:18
on 01-03-2024 12:18
Hi @edent
Go into MyO2 http://www.o2.co.uk/myo2
Scroll down the home page until you see YOUR TARIFF.
Click on that and the top one will be current tariff, amount of months and end date. (This is mine below)
Hope that helps. 👍
Veritas Numquam Perit
on 01-03-2024 12:29
Sadly, mine does not.
on 01-03-2024 12:40
on 01-03-2024 12:40
Ok, the one I showed was for the new 360 billing system. If that doesn't help then you are probably still on the old legacy system
So:
Go into MyO2 http://www.o2.co.uk/myo2 Click on MORE in the headings across the top and a drop down box will appear. This allow you to see Tariff Details, Update Personal Details, Age Verification, Swap Sim etc
TARIFF DETAILS should give you the info required about the start and end of your contract.
The 360 tariff and the legacy tariff are the only two O2 have operational @edent
Veritas Numquam Perit