This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

When will I receive my unlimited data?

Thomas
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎18-01-2020 13:16 - last edited on ‎18-01-2020 16:27 by Moderator

on ‎18-01-2020 13:16 - last edited on ‎18-01-2020 16:27 by Moderator

Hello

Message 1 of 5
1,889 Views
0 Kudos
4 REPLIES 4

Thomas
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎18-01-2020 13:18

on ‎18-01-2020 13:18

I've just ordered a new sim only deal and its unlimited data when will that kick in as I've not needed to get a new sim just using my old 1
Message 2 of 5
1,887 Views
0 Kudos

MI5
Level 94: Supreme
In response to Thomas
  • 153859 Posts
  • 656 Topics
  • 29328 Solutions
Registered:

on ‎18-01-2020 13:26

on ‎18-01-2020 13:26

@Thomas 

You will get an email confirming when the change will happen.

Usually within 24 to 48 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
1,879 Views

jonsie
Level 94: Supreme
In response to MI5
  • 97840 Posts
  • 616 Topics
  • 7232 Solutions
Registered:

on ‎18-01-2020 21:43

on ‎18-01-2020 21:43

When I changed my sim only tariff the change happened almost immediately. Easy to check in My O2.

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 5
1,739 Views

Marjo
Former Staff
In response to Thomas
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎20-01-2020 11:43

on ‎20-01-2020 11:43

Good morning @Thomas , welcome to our community! slight_smile

How are you getting on with your new tariff? Let us know if you still need any additional advice or if you're all good. slight_smile

 

Cheers for the info above guys @MI5 , @jonsie! hugging

Message 5 of 5
956 Views
0 Kudos
Top Kudoed Authors
View All
Top