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When will I get charged

Anonymous
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I planned on purchasing a Samsung Galaxy S8+ on contract but have been told that the upfront goes out straight away but the monthly doesn't, is there a set time it takes?

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Cleoriff
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Hi @Anonymous Welcome to the forum Welcome

First bill explained here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=48785

And here https://www.o2.co.uk/help/account-and-billing/first-bill

Also the upfront cost is taken immediately you place your order.... the first bill payment will start when your contract is accepted and approved.

Veritas Numquam Perit

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Cleoriff
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Hi @Anonymous Welcome to the forum Welcome

First bill explained here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=48785

And here https://www.o2.co.uk/help/account-and-billing/first-bill

Also the upfront cost is taken immediately you place your order.... the first bill payment will start when your contract is accepted and approved.

Veritas Numquam Perit

Girl in a jacket
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jonsie
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You will get your first bill a few days after the contract starts and payment will be taken 14 days later. There will be two direct debits for the phone and for the airtime.
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MI5
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Don't forget your first airtime bill is always slightly higher due to you paying a couple of days extra on the first bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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Thanks for helping out guys! 

 

@Anonymous I hope the above answers your question but if anything else comes up please do let us know wink

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