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When my contract ends, do I have to send my phone back?

Anonymous
Not applicable

I was under some weird impression that I was paying for the phone during the ludicrously expensive 24 month contract. I have a feeling I was wrong..

 

My contract is to end in June, and I'm ready for an upgrade in May. If I don't renew my contract (I'm not upgrading), will I keep the phone I have or have to send it back (full of personal data I don't want to lose).

 

Don't see the point in a contract when I buy a smartphone for £100.

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perksie
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The phone is yours to do with as you will.

 

You can do nothing and you will be on a 30 day contract or upgrade to a new phone and contract, as you wish.

 

You can also move to a Simplicity contract which may be cheaper as no phone is involved.

 

If you want to move elsewhere ask O2 for a PAC code to move your number.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
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Registered:

The phone is yours to do with as you will.

 

You can do nothing and you will be on a 30 day contract or upgrade to a new phone and contract, as you wish.

 

You can also move to a Simplicity contract which may be cheaper as no phone is involved.

 

If you want to move elsewhere ask O2 for a PAC code to move your number.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable

Even if I don't renew the contract and use a pay as you go sim instead?

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perksie
Level 69: Guiding Light
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Yes, that's fine.

 

You can move to P & G by filling in the form here:

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
Not applicable

Thanks for clarifying.

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perksie
Level 69: Guiding Light
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You're welcome. slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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