Solved: Whatsapp

doechr · ‎28-09-2023

Hi, the Contacts app in my phone (Samsung A22 5G) has stopped showing who is also on Whatsapp. I used to find this quite useful. Of course I can open Whatsapp and look at the contacts there, but does anyone know how to restore the feature? Or is O2 blocking it in the hope that I won't use Whatsapp instead of their network? Thank you

MI5 · ‎28-09-2023

@doechr

Nothing to do with O2.

You will need to give your contacts app permission to see WhatsApp contacts and vice versa.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-09-2023

@doechr

Nothing to do with O2.

You will need to give your contacts app permission to see WhatsApp contacts and vice versa.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

doechr · ‎28-09-2023

Thank you, but I have done that under both Contacts and Whatsapp permissions. Is there a setting somewhere that I am missing?

doechr · ‎28-09-2023

Just found it.....there's a thing called "show third party options" which was toggled off!

MI5 · ‎28-09-2023

Yes, that's it @doechr

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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