What’s going on with o2

[Anonymous]

I can’t use my phone No service has been on my phone all day I can’t make a call or send a text message no one can call me either what the hell is going on?

[MI5]

Same but jonsie's post implied it did.
I wasn't aware of that?

[Cleoriff]

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@MI5 wrote:
Same but jonsie's post implied it did.
I wasn't aware of that?

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Sorry for late response. When checking My O2 on PC it logged me out of forum

[MI5]

It does that to me too.

[jonsie]

Me too, but for whatever reason it must be designed to or it's one of those enigmas Lithium can't reproduce. 

[Anonymous]

The mast in my area was down for three and a half days so I couldn’t use my phone at all which was totally outrageous. I know these things happen but O2 REALLY! they should have got a message to us the users telling us exactly what was going on instead of me trying to contact them to find out next time O2 you must do better. I got £5 off my next bill but it should have been much more.

[MI5]

Reasonable outcome overall ?

[jonsie]

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@MI5 wrote:
Reasonable outcome overall ?

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I would have thought so...? 

Money back for outage days. 

I would have thought it difficult to send everyone a text if there's no signal 📶 🤔

[MI5]

Network issues are always frustrating but sadly unavoidable in the scheme of things.
I've had temp issues with all 3 of the networks I use, but a speedy repair and a goodwill gesture is always a good outcome in my book