on 16-11-2014 23:18
I'm using an iPhone 4s on lay as you go.. My credit is going down and I'm getting alerts saying I've been charged £1 the day for data but I'm always connected to wifi when using it!
Is there a way to see what exactly im being charged for?
I've tried on my O2 but I can't seem to find an itemised section like on my pay monthly account.
Any help would be gratefully received as the pay as you go is set up for a child and her balance is just dropping but she's onky really using iMessage and whatsapp for grandparents!
Solved! Go to Solution.
on 16-11-2014 23:30
on 17-11-2014 05:46
When the phone sleeps, wifi is switched off and reverts to mobile/cellular data thus any apps updating in the background will use data. This is almost certainly the trigger for the £1 daily web charge. Switching it off will stop the charges.
You can get an itemised bill but you have to fill in subject access form and enclose a payment of £10.
Other possible charges you are incurring could be sending mms instead of sms. Explained here :
Accidental MMS Sending and How to avoid it by MI5 - Here
on 17-11-2014 06:58
Look in your iPhones settings which will tell
You what app is using what data.
Settings -> Mobile -> Look at the bottom where the apps are and you'll see what's using what.
Apps update in the background too unless as suggested Mobile Data is turned off.
Settings -> Mobile-> Turn off Mobile data but remember to turn it back on when out of wifi range.
What Payg Tariff is it on ?
Here are the Big Bundles which offer a pretty good data allowance -> http://www.o2.co.uk/tariffs/payandgo
Smartphones are really designed to be connected to data for updates and location based apps such as weather etc.
One of the worst offenders is Facebook.