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What is O2 going to ship to me?

evantkh
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I recently found that O2 is making a £6 discount on the 2GB tariff and I ordered it to use in the next 12 months earlier today.

 

I am now having the new £19 2GB 12M tariff on my account with the new allowance but I just saw a message saying that O2 has shipped the order by Royal Mail so what is being shipped as I already get the tariff active on my account?

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MI5
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They ship you a spare sim to use if needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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Hi @evantkh You will need to check My O2 to see if the discount has been applied. I hope you kept any transcript of your conversation http://www.o2.co.uk/myo2

Veritas Numquam Perit

Girl in a jacket
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MI5
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They ship you a spare sim to use if needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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evantkh
Level 6: Acolyte
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@Cleoriff wrote:

Hi @evantkh You will need to check My O2 to see if the discount has been applied. I hope you kept any transcript of your conversation http://www.o2.co.uk/myo2


@Cleoriff

 

How can I check if the discount is applied? I changed the tariff in the upgrade link.

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evantkh
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@MI5 wrote:
They ship you a spare sim to use if needed.

@MI5

 

Then that's quite funny. Last year when I changed tariff during the double data offer period in store they did not give me one.

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evantkh
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@MI5 wrote:
They ship you a spare sim to use if needed.

@MI5

 

I would consider the letter box as insecure. If it is stolen, will my account still be safe?

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MI5
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The sim is inactive.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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@evantkh wrote:

 

How can I check if the discount is applied? I changed the tariff in the upgrade link.


It will show as a bolt on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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evantkh
Level 6: Acolyte
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@MI5 wrote:

@evantkh wrote:

 

How can I check if the discount is applied? I changed the tariff in the upgrade link.


It will show as a bolt on.


@MI5

 

Then it seems to be correct.

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MI5
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Good to hear.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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