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What happens if I don’t do an upgrade

Petercraigtoun
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My contact is up at 1/12/21 if I don’t upgrade do I stay on my same tariff at the same cost

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MI5
Level 94: Supreme
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@Petercraigtoun 

Contracts only have a minimum term, if you don't upgrade, they just carry on.

If you have a refresh contract you stop paying the device plan and just carry on with the airtime.

If it's a standard contract, your payments don't change.

In both cases, you can upgrade to a sim only tariff and keep your phone to save money.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124073 Posts
  • 612 Topics
  • 20166 Solutions
Registered:

@Petercraigtoun 

Contracts only have a minimum term, if you don't upgrade, they just carry on.

If you have a refresh contract you stop paying the device plan and just carry on with the airtime.

If it's a standard contract, your payments don't change.

In both cases, you can upgrade to a sim only tariff and keep your phone to save money.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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