Re: What do I do

HannahLouise · ‎30-08-2021

Hi so I’ve ordered a iPhone 12 Pro from an upgrade yesterday. When I chose the phone they said it was in stock and now I received an email to say it is out of stock. What do I do? How long will I have to wait? I need a handset this week. When will I get it?

MI5 · ‎30-08-2021

@HannahLouise

Anyone's guess tbh.

If you're desperate, I'd cancel and go elsewhere.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

HannahLouise · ‎30-08-2021

If i was to go into my local 02 store would they be able to provide the mobile for me? or give me some sort of information?

MI5 · ‎31-08-2021

Unlikely.

You'd be best off calling O2 Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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