cancel
Showing results for 
Search instead for 
Did you mean: 

What comes in an esim pack?

Iajames
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:
As I requested an esim pack a few days ago but when opening the letter from o2 they’ve sent a regular physical SIM card. I thought I should’ve received a QR code.
Message 1 of 2
367 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@Iajames 

You've been sent the wrong item.

Call again or pop into your local O2 store to get an eSim QR code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
365 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@Iajames 

You've been sent the wrong item.

Call again or pop into your local O2 store to get an eSim QR code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
366 Views