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What I've used in Pay & Go ?

Anonymous
Not applicable

Hi, im using the pay & go, but i cant find in website "my o2" nothing about what I've used. I need to check why my balance get so low or which one of my calls was to high.

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adamtemp64
Level 66: Unequalled
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You cannot see that info on payg.

 

Several threads about this.

 

You can only get the information from o2 via a subject access request that costs £10.00

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...)

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

You cannot see that info on payg.

 

Several threads about this.

 

You can only get the information from o2 via a subject access request that costs £10.00

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...)

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 6
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Anonymous
Not applicable

ow, Thank You.

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perksie
Level 69: Guiding Light
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There are a couple of networks that do this, Virgin is one.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 4 of 6
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Anonymous
Not applicable

@adamtemp64 wrote:

You cannot see that info on payg.

 

Several threads about this.

 

You can only get the information from o2 via a subject access request that costs £10.00

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...)


Or you can call customer services and they can talk you through your recent charges, etc

Message 5 of 6
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Anonymous
Not applicable

@Anonymous wrote:

@adamtemp64 wrote:

You cannot see that info on payg.

 

Several threads about this.

 

You can only get the information from o2 via a subject access request that costs £10.00

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=ref(I_want_a_copy_of_the_personal_information_O2_store_on_me)


Or you can call customer services and they can talk you through your recent charges, etc


Good to know, thanks

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