Wet phone

Anonymous · ‎26-11-2014

I got my iPhone wet! I've tried the rice etc and the phone works... But won't charge... Does anyone know how long phone under warranty for and who I have to go to... O2... Or Apple??? Thank you

jonsie · ‎26-11-2014

No warranty will cover water damage, only insurance. Check home and bank policies to see if covered.

Othr than that you may be eligible for a recon direct from Apple at around £150.

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MI5 · ‎26-11-2014

I'd put it back in the rice and on top of a radiator for a week and hope

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎26-11-2014

Out of warranty repairs and replacement details here https://www.apple.com/uk/support/iphone/repair/other/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-11-2014

Hi

Do you have O2 Insurance as this includes water damage.

https://www.o2.co.uk/shop/insurance/mobile-insurance

jonsie · ‎27-11-2014

Already mentioned insurance.

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Anonymous · ‎27-11-2014

Yes I'm aware you mentioned "Home" and "Bank" insurance.

I've mentioned "Mobile Phone" Insurance.

Just being thorough 😄

I'm sure you can appreciate that jonsie

jonsie · ‎27-11-2014

Indeed

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Anonymous · ‎27-11-2014

Thank you. 😄

jonsie · ‎27-11-2014

No worries:smileywink:

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