cancel
Showing results for 
Search instead for 
Did you mean: 

Web top up problem

Anonymous
Not applicable

Hi, I can not top up my phone by website. I receive Error 500. What is mean?

Message 1 of 3
918 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143421 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
It means you need to use a voucher until you register a valid card.
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
915 Views

MercedesS
Former Staff
  • 1192 Posts
  • 17 Topics
  • 18 Solutions
Registered:

@Anonymous wrote:

Hi, I can not top up my phone by website. I receive Error 500. What is mean?


Hello @Anonymous, I google it!!! Dance

 

 

But as @MI5 says, if you cannot fix you browser issue, you can always use his link to How can I pay my bill? guide Destroy

 

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
Message 3 of 3
863 Views