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Web chat with advisor???

Alex1989
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Says you can chat with a advisor online but can’t find anything to put me through to one. Just keeps chucking me to pages that make no relevance to me going to web chat??

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gmarkj
Level 55: Good Authority
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If you have a non account question then we might be able to help @Alex1989 

Otherwise, browse around the shop (www.o2.co.uk/shop ) and a pop up does appear.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Alex1989
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See this is no help either 🙄

Message 2 of 4
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gmarkj
Level 55: Good Authority
  • 7987 Posts
  • 86 Topics
  • 511 Solutions
Registered:

If you have a non account question then we might be able to help @Alex1989 

Otherwise, browse around the shop (www.o2.co.uk/shop ) and a pop up does appear.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 3 of 4
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Tia-Maria
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SAMEEEEEEEEEE how annoying 

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